Frequently Asked Questions
Everything you need to know about shopping with You Must Create.
What are your standard shipping times and costs?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 28 days of purchase. Please note that certain items like undergarments or final sale pieces may be exempt from returns.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our silhouettes range from slim to oversized, we recommend checking the 'Fit Notes' section for individual garment advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna in select regions.
Are your garments sustainably produced?
We are committed to ethical manufacturing and high-quality craftsmanship. We prioritize natural fibers and work closely with long-standing factory partners to ensure fair labor practices and reduced environmental impact.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.